UrExcellency ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at urexcellency.com.
1. Information We Collect
We may collect the following information when you interact with our website:
- Contact form submissions: Your name, email address, phone number, travel dates, and message content when you submit our enquiry form.
- WhatsApp enquiries: Your phone number and message when you contact us via WhatsApp.
- Analytics data: Anonymous usage data such as pages visited, time spent, device type, browser, and approximate geographic location, collected via Google Analytics.
- Cookies: Small data files stored in your browser to improve site functionality and analytics.
2. How We Use Your Information
- To respond to your travel enquiries and craft personalised proposals.
- To communicate with you about your travel plans.
- To improve our website and services based on usage patterns.
- To send occasional updates about our services (only if you opt in).
3. Third-Party Services
We use the following third-party services that may collect data:
- Google Analytics (GA4): Collects anonymous usage statistics. Google's Privacy Policy.
- FormSubmit.co: Processes contact form submissions and delivers them to our email. FormSubmit Privacy Policy.
- Google Fonts: Serves web fonts. Google Fonts Privacy.
- WhatsApp (Meta): When you choose to contact us via WhatsApp. WhatsApp Privacy Policy.
4. Cookies
Our website uses cookies for Google Analytics to understand how visitors use the site. These cookies do not store personally identifiable information. You can disable cookies in your browser settings at any time.
5. Data Security
We take reasonable measures to protect your personal information. Our website is served over HTTPS (SSL/TLS encryption). However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for data processing at any time.
- Opt out of analytics tracking by using browser privacy tools or extensions.
7. Children's Privacy
Our services are not directed at individuals under 18. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: support@urexcellency.com
- WhatsApp: +91 7980 070 172