Welcome to UrExcellency. By accessing and using our website at urexcellency.com, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.
1. About Our Services
UrExcellency is a luxury travel planning service that crafts bespoke, personalised travel experiences across India. We offer three tiers of service — Premium, Luxury, and Signature — each designed to provide an exceptional travel experience tailored to your preferences.
2. Enquiries and Bookings
- Submitting an enquiry through our website does not constitute a booking or contractual obligation.
- All travel proposals are customised and subject to availability.
- Pricing, inclusions, and itinerary details will be confirmed in your personalised proposal.
- A formal booking is confirmed only upon mutual agreement of the itinerary and receipt of the agreed advance payment.
3. Pricing and Payment
- All prices quoted are indicative and may vary based on season, availability, and specific requirements.
- Final pricing will be detailed in your personalised travel proposal.
- Payment terms, including advance amounts and deadlines, will be communicated in the proposal.
- Accepted payment methods will be specified at the time of booking.
4. Cancellations and Refunds
- Cancellation policies vary depending on the services, accommodations, and experiences booked.
- Specific cancellation terms and any applicable refund policies will be included in your travel proposal and booking confirmation.
- We recommend travel insurance to cover unforeseen cancellations.
5. Intellectual Property
All content on this website — including text, images, design, logos, and code — is the property of UrExcellency and is protected by copyright laws. You may not reproduce, distribute, or use any content without our prior written consent.
6. Website Accuracy
We strive to ensure all information on our website is accurate and up to date. However, we do not guarantee the completeness or accuracy of any content. Descriptions of services, destinations, and experiences are for informational purposes and may vary in practice.
7. Third-Party Links
Our website may contain links to third-party websites (e.g., social media, WhatsApp). We are not responsible for the content, policies, or practices of these external sites.
8. Limitation of Liability
To the maximum extent permitted by law, UrExcellency shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services. Our liability is limited to the amount paid for the specific services in question.
9. Governing Law
These Terms of Service are governed by the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal, India.
10. Changes to These Terms
We reserve the right to update these Terms of Service at any time. Changes will be effective immediately upon posting on this page. Continued use of the website constitutes acceptance of the updated terms.
11. Contact Us
If you have questions about these Terms of Service, please contact us:
- Email: support@urexcellency.com
- WhatsApp: +91 7980 070 172